Questions
Straight answers. If yours isn't here, call us.
About Noor
How long has Noor Eyewear been in business?
Since 1959. Mohamed Noor founded Noor Eyewear in Alexandria, Egypt. Noor opened its first optical shop and its own lens lab in Sudan in 1968, and is now open in Burnaby, BC.
What does Noor mean?
Noor is the Arabic word for light.
Services
What services does Noor Eyewear offer?
Frame styling and personal consultation, comprehensive eye examinations, and our community work on vision-health awareness.
What is EyecareX?
We take bookings through EyecareX. Pick a time online, fill in your forms before you arrive, and book for family too.
Eye exams
Do you offer eye exams?
Yes. Comprehensive eye examinations are one of our core services. Book online through EyecareX, or call 778-288-0858.
Does BC MSP cover eye exams?
MSP covers routine eye exams for children under 19 and adults 65 and over. Adults 19 to 64 aren't covered for routine exams, but medically required exams (for eye disease, injury, or conditions like diabetes) are covered for everyone with MSP. Needing new glasses alone doesn't count as medically required.
Can I walk in without an appointment?
Booking is the surest way to be seen. Walking in? Call 778-288-0858 first and we'll tell you if we have a spot today.
Eyewear
What kind of eyewear do you carry?
Prescription glasses and sunglasses, styled to your face, colouring and day through the Freddo Experience. The online showroom shows a selection; the full range is in the showroom on Hastings Street.
Which brands do you carry?
Freddo, Jetta, Eigensign, Ciel Conner, MC & UA and Falcon. Freddo is our own collection, and a Freddo frame is free with your eye exam and lenses. Browse them by brand in our online showroom, or try them on in person.
What is the Freddo Experience?
Our three-step styling process: face shape, features, skin tone and colour; recommendations for your day plus your reading and prescription needs; and your budget. It ends with a customised glasses profile.
Can I buy glasses online?
Not yet. You can reserve frames online and we'll have them ready to try on. Some prices are online; for the rest, ask us in the showroom. You pay when you visit.
What lens types can I choose from?
Three packages: Single Vision (from $99), Pro progressive (from $199) and Pro Lux (from $299). Add sun-darkening, thinner, polarised or office lenses if you need them. Your optician confirms what suits your prescription.
Visit & coverage
Do you accept insurance or direct billing?
Have extended health benefits? Call 778-288-0858 and we'll tell you how billing works for your plan.
What are your hours?
We're open every day, 10 am to 6 pm, including weekends.
Where is Noor Eyewear?
200-4021 Hastings St, Burnaby, BC. Call 778-288-0858 if you need help finding us.
What's the best way to reach you?
Call 778-288-0858, or send a request from the Visit page and we'll call you back.
Community
What is the Sight promise?
Our community work is about vision-health awareness. The Sight promise asks for one small promise: book an overdue eye exam, or remind someone you love to book theirs. Make it any time; every year we renew it together on World Sight Day, the second Thursday of October.
Can't find it? Ask the Noor Assistant (bottom right), or call 778-288-0858.